Useful Contacts

There are a number of useful contacts which can be accessed during the period when the school is closed:

PDF of A-Z of Helplines & Support

The Virtual Family Hub is now accessible online using the below link or by typing Doncaster Virtual Family Hub into your search engine.

We are currently delivering a virtual timetable which consists of a range of mini sessions, such as: Lets Get Messy, Lets Get Active and more.

Alongside this we also deliver virtual First Friends sessions with our health partners ensuring families are still able to access support where required.  There are more virtual sessions coming soon including: Young parents session, expectant mums session, Book Chatter Book Play, Sing and Shake.

They also have social media pages:

The Doncaster Families Information website:

DMBC are running a free online parenting courses which cover:

  1. Understanding pregnancy, labour, birth and your baby
  2. Understanding your baby
  3. Understanding your child (also available in Urdu اپنے بچے کو سمجھنا,  Modern Standard Arabic فهم أطفالكم, Simplified Chinese 认识您的孩子 & Polish Zrozumieć swoje dziecko)
  4. Understanding your teenager’s brain

Click the image below, or go to and use the code STGEORGE in the “Start now: Buy courses or apply code” link.













Early Help is a way of ‘thinking’ and ‘working’ through a collaborative approach between services with families. It is about prevention and earlier intervention, by providing support to families when a need is identified or as soon as a problem emerges, at any point in a child’s life. This can be from the point of conception through to the teenage years, to prevent or reduce the need for statutory services.

Early help can also prevent further problems arising, for example, if it is provided as part of a support plan where a child has returned home from a period of care, or protection through Children’s Social Care. It is about working with the family by identifying their strengths whatever they may be and involving wider family members and friends building resilience to sustain change and to find their own solutions in the future.

Find out more on the Doncaster Safeguarding Children Partnership  website, where you can fill in an online form  if you have a concern about a child or have an Early Help enquiry. If you need information or advice about a child or young person before completing the form, call Early Help from 8.30am to 4.30pm, Monday to Friday, on 01302 734110.


The Autism and Social Communication Education and Training Service (ASCETS) is still offering support for families and schools in regards to routines, anxiety, education, etc.

To reach us please email with the following details:

  • your name,
  • the name of the child/young person,
  • the school they attend,
  • your telephone number.

Please also provide us with a brief overview of what you would like to talk about.

A member of the team will contact you on the telephone number you provide within 24 hours of your email, during week days.


Our Doncaster school nursing team is a group of experienced qualified nurses and support workers who support young people aged 5-19 years and their families to stay healthy.

We work in partnership with other health service and education providers, and other wider social care and voluntary services for children young people and families.

Telephone: 01302 566776

Families Information Service

Families Information Service provides information, advice and guidance for parents, carers, practitioners, children and young people on a wide range of services and activities/events available in Doncaster and beyond.

  • Freephone: 0800 138 4568, operates Monday to Friday 9am to 5pm, outside of these hours there is an answer phone service
  • Email:


Doncaster SENDIAS service (also known as SENDIASS) provides information, advice and support (IAS) to parents, carers, children and young people in relation to Special Educational Needs (SEN) and Disability and related health and social care issues.

SEN Team Doncaster

The Service aims to provide a range of appropriate educational opportunities and additional resources for children and young people with special educational needs to enable their needs to be met in an inclusive setting.

  • Telephone number: 01302 737209 / 737210 / 737211   (Monday to Friday 8:30 am to 5 pm)
  • Fax number: 01302 737342
  • Email:


Team of professionals providing support and advice around all matters SEND related. Helping and advising parents and young people on how to get the best that Doncaster can provide.


Doncaster Parents Voice ( DPVoice ) is run by parents of children with a variety of additional needs, we exist to support families with disabled children whenever they need us for support.

  • Email:
  • Telephone: 01302 637566